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Support
Support
If you ever have a question or stumbled upon a bug in our app, we’re here to support you You can reach out to our support team by email support@sh-cloud.software and we’ll provide you with an answer as soon as possible.
Here you can find our support policy.
Helpful Information For Bug Support Requests
In order to reduce the time spent to get to a solution, it might be helpful to provide us with a few details in your support request, especially when facing a bug:
the problem you’re experiencing
name/url of your Atlassian site, e.g. https://your-name.atlassian.net
the day and period of time you’ve observed the bug, e.g. on 1st of August at around 5:00 - 5:10pm
name of your Vercel project, if any
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